ERA Protect Premium Plus Cover
An ERA Protect Premium Plus cover upgrades your system to have all the benefits and features of the ERA Protect Premium package with the addition of professional monitoring. So, whether your home or away you can be sure we are looking after your property. If an alarm triggers, the monitoring service will check where the instance occurred, check any installed cameras to identify the source of the trigger and determine the course of action. Thereby reducing any false triggers, by checking your property first. If a trigger is determined to be an intruder, then the monitoring service will take steps to ensure you, and your nominated contacts are alerted immediately and contact the appropriate authorities if you are not available at the time of the incident.
Features
- Annual or monthly subscription
- Professional monitoring
- 4G back-up SIM for alarm and cameras (up to 100MB)
- 30 day rolling cloud storage and activity log.
- Works with Alexa and Google Home
- Voice calling and SMS notification.
Having an ERA Protect Premium Plus cover plan also ensures you stay connected during power-cuts and broadband outage, as the dual path technology automatically routes the alarm and camera (up to 100MB) signals over mobile networks using the built-in 4G SIM card when the broadband connection is down, so any home security remains active. With Protect Premium Plus, the alarm sensors automatically activate any Protect camera(s) to record what’s happening at the scene when an alarm is triggered.
The hub will also automatically call your primary contact number, send an SMS message or push notification when the alarm is triggered to inform you which sensor has activated the alarm and then guide you to take appropriate action. If no one answers or takes the appropriate response to the notifications sent, the ERA Protect Premium Plus service will automatically call your pre-defined trusted contact. ERA Protect Premium Plus also has a secure communication line which is monitored by ERA’s unique cloud technology that notifies you whenever the line is down.
The subscription will also give you 30 day rolling cloud storage and a 30 day activity log, so you can see any activities/events from the previous 30 days. Also, with Amazon Alexa and Google Home integration you have the option to use ‘voice calling’ commands to control your security system. You can use this feature to arm, or part arm your alarm, disarm with a PIN, turn on/off cameras and much more. You also have the option to personalise the Plus action button on the remote control, keypad, and app too. You can set the button up to perform a designated action e.g. turn cameras on/off or send pre-determined text messages to up to two mobile numbers.
ERA Protect Premium Plus can be purchased as a 1 month or annual subscription online. If you purchase a 1-month only subscription, you can then set up a recurring monthly subscription from within the app itself.
How to use your cover plan:
Add the cover plan to your basket and go through checkout. An email will be delivered to your inbox with the subscription code to activate your plan.
In the app, navigate to Account settings, select ‘Service level required,’ tap ‘I have a subscription code’ and then follow the on-screen instructions.
Please note:
Premium Plus can only be activated if the account has at least one alarm hub and one camera installed.
